Ordering & Delivery
Welcome to Bolania’s Shipping Policy! We aim to ensure that you have a smooth shopping experience. Below you will find all details about our shipping process.
Shipping Details
| Stage | Duration | Cost |
|---|---|---|
| Order Processing Time | 1–2 business days | Free |
| Shipping Time | 7–9 business days | Free |
| Total Delivery Time | 8–11 business days | Free |
Note: The stated delivery times apply to orders shipped to Germany and the United States. Actual delivery times may vary depending on location and external factors.
Order Cut-Off Time: 6:00 PM (GMT +1), Monday to Friday
Please note that delivery times may be longer during peak periods such as public holidays.
Shipping Partners
We work with various reliable shipping carriers, depending on the destination country, to ensure safe and timely delivery.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track your order via our Order Tracking page.
Customs and Import Duties
Bolania currently ships to Germany and the United States. For international shipments, customs duties or import fees may apply depending on the destination country.
Address Changes
If you wish to change your delivery address after placing an order, please contact our customer service as soon as possible at info@bolania.de. We will do our best to accommodate the change, but cannot guarantee this if the order has already been processed.
Undeliverable Packages
If a package cannot be delivered due to an incorrect address, refusal of delivery, or failure to collect, we reserve the right to charge return shipping and reshipping costs.
Customer Service
If you have any questions about our shipping policy, please contact our customer service at info@bolania.de. We aim to respond within 24 hours.
Contact Information
Company: VANGUARD ECOM LLP
Company Registration Number: OC456818
Registered Address: 32 Kinburn Street, London, Greater London, SE16 6DW, United Kingdom
Email: info@bolania.de
Phone Number: +447427865604
Customer Service Hours:
We are available at the following times (GMT +1):
Monday to Friday: 09:00–17:00
Saturday and Sunday: Closed
Further information can be found on our FAQ page or on our Contact page.
You can track your order at any time via our Order Tracking page.
