Terms and Conditions
Welcome to Bolania! These Terms and Conditions (“T&Cs”) govern your use of our website and our services. By accessing or using our website, you agree to these terms. Please read them carefully.
1. Definitions
- Return Period: The period within which consumers may initiate a return in accordance with our Return Policy.
- Consumer: A natural person who purchases goods primarily for personal use.
- Day: Calendar day.
- Ongoing Obligation: A contract for the regular delivery of goods or services over a specified period.
- Merchant: The natural or legal person offering products and/or services through this website.
2. Information About the Merchant
Company: VANGUARD ECOM LLP
Company Registration Number: OC456818
Registered Address: 32 Kinburn Street, London, Greater London, SE16 6DW, United Kingdom
Email: info@bolania.de
Phone Number: +447427865604
3. Scope of Application
These Terms and Conditions apply to all offers, contracts, and deliveries between the merchant and the consumer made through our website. They apply subject to the applicable consumer protection laws of the country in which the consumer resides.
4. Offers
All offers are non-binding and valid only while supplies last. If an offer is limited in time, this will be expressly stated. Product descriptions reflect the actual characteristics of the goods.
5. Conclusion of Contract
A contract is concluded when the consumer completes the ordering process and confirms the order. We will confirm receipt of the order electronically.
6. Right of Return
Consumers have the right to return their order within 30 days of receipt in accordance with our Return Policy.
7. Consumer Obligations During the Return Period
During the return period, the consumer must handle the goods with care. Returned items should, where possible, be in their original condition and original packaging.
8. Exclusion of Returns
Certain items, such as custom-made or perishable goods, may be excluded from return. Relevant information can be found in the respective product description.
9. Prices
All prices are displayed in the currency shown on the website and include any legally required taxes, where applicable.
10. Conformity and Warranty
We guarantee that the delivered products comply with the described specifications. Further information can be found in our Return Policy.
11. Delivery and Performance
Delivery is made to the address specified by the consumer within the delivery times stated on the website, depending on the destination country. Further information can be found in our Shipping Policy.
12. Ongoing Obligations
Ongoing contractual obligations may be terminated with one month’s notice, unless otherwise agreed.
13. Payment
Payments are processed via the payment methods offered on the website in compliance with applicable security standards. Further information can be found in our Payment Policy.
14. Complaints Procedure
If you have any complaints, please contact us at info@bolania.de. We aim to process inquiries promptly.
15. Data Protection
The protection of your personal data is important to us. Further information can be found in our Privacy Policy.
Contact Information
Company: VANGUARD ECOM LLP
Company Registration Number: OC456818
Registered Address: 32 Kinburn Street, London, Greater London, SE16 6DW, United Kingdom
Email: info@bolania.de
Phone Number: +447427865604
Customer Service Hours:
Monday to Friday: 09:00–17:00 (GMT +1)
Saturday and Sunday: Closed
Further information can be found on our FAQ page or on our Contact page.
You can track your order at any time via our Order Tracking page.